Refund Policy
At Golden Goodies, we take pride in the quality and care that goes into every order. Because our products are perishable and made to order, all sales are final and non-refundable once an order is placed.
However, if there is an issue with your order, we want to make it right. Please contact us at getgoldengoodies [at] gmail [dot] com within 48 hours of receiving your order if:
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You received the wrong item(s)
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Your order arrived damaged due to mishandling during shipping
We may request photos of the damaged product(s) and packaging to help us better understand and resolve the issue.
Please note:
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We do not offer refunds or replacements for shipping delays caused by USPS.
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We do not offer refunds or exchanges due to taste preferences or buyer’s remorse.
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Local pickup and delivery orders must be inspected upon receipt; after you accept your order, all sales are considered final.
We reserve the right to offer refunds, replacements, or store credit at our sole discretion, based on the circumstances.
Thank you for supporting Golden Goodies and our commitment to delivering homemade, heartfelt treats!